Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Olivia Rodas

Olivia Rodas

August 30, 2025

5  out of  5
rating by Olivia Rodas
"It’s rare to find an agent who goes above and beyond like Ordalis does. Whether it’s making sure I’m getting the best deal or offering advice for my future needs, I always feel confident that I’m in good hands. I personally Highly recommend Ordalis to anyone looking for reliable home insurance."
We responded:
"Thank you for sharing your experience."
Profile photo of Andres Rodas

Andres Rodas

August 30, 2025

5  out of  5
rating by Andres Rodas
"Great customer service by Ordalis, very helpful and super nice. Great knowledge and super respectful"
We responded:
" Thank you for your review."
Profile photo of Dayana Valdes

Dayana Valdes

August 29, 2025

5  out of  5
rating by Dayana Valdes
"I have been a customer of Jerry Perez agency since about 2013. Misnelis has been my agent since day 1. She is absolutely amazing! She goes above and beyond for her customers and it’s something I truly appreciate! Any question I have, any issue that arises, she is always available. I have also had family join their agency, that’s how great they are! I am not a person to leave reviews, but this team deserves one. As my family grows, Jerry’s agency will grow as well! I am forever grateful for this team! If you need a quote feel free to reach out to Misnelis!"
We responded:
"That’s a heartfelt and glowing review for Misnelis and the Jerry Perez agency! We appreciate you, thank you!"
Profile photo of Llanivi Ortega

Llanivi Ortega

August 29, 2025

5  out of  5
rating by Llanivi Ortega
"Working with Ordalis Rosado at State Farm has been such a great experience! She goes above and beyond to make sure everything is explained clearly and that I always have the best coverage for my needs. Ordalis is not only professional and knowledgeable, but also caring and patient — she truly makes you feel like family. Anytime I’ve had questions or needed support, she’s been quick to respond and incredibly helpful. I highly recommend her to anyone looking for an agent who genuinely cares and delivers outstanding service!"
We responded:
"That's a fantastic testimonial for Ordalis! Thank you so much!"
Profile photo of Eli G

Eli G

August 29, 2025

5  out of  5
rating by Eli G
"I just wanted to take the time say misnelis is the absolute best agent State Farm in general has, she took the time to explore through my options and got the best possible offer for me! Thank you for being so patient kind and professional!"
We responded:
"That's wonderful to hear! It sounds like Misnelis provided excellent service and made a positive impact on your experience with State Farm. Thank you!"
Profile photo of Meghann Russell

Meghann Russell

July 31, 2025

5  out of  5
rating by Meghann Russell
"Great service from this office!"
We responded:
"Thank you for your positive feedback! "
Profile photo of Chris O'Neill

Chris O'Neill

June 13, 2025

5  out of  5
rating by Chris O'Neill
"Ordalis is a rock star! She took care of my daughter and I, setting her up for insurance! Great job!"
Profile photo of Jules H

Jules H

May 30, 2025

1  out of  5
rating by Jules H
"After a year of asking for a paper invoice and being told it would be in the mail soon, I haven not received one. It's disappointing because I was with JP for over 20 years and think they would not lie about things. If they lie about a paper statement, who know what would happen if I ever needed to use their insurance."
We responded:
"Hello Jules, we appreciate your loyalty and are disappointed to learn we fell short of your expectations. Unfortunately, we cannot find you in our systems and would like the opportunity to make things right. If you're open to it, please contact our office directly at (813) 931-3000 to discuss this situation offline. "
Profile photo of Anaisa Pasarin

Anaisa Pasarin

March 29, 2025

5  out of  5
rating by Anaisa Pasarin
"Tuve una experiencia increible con VIVIAN DIAZ, agente de STATE FARM, desde el primer contacto, fue muy profesional, atenta y siempre dispuesta a responder mis preguntas. Me explico cada detalle de mi poliza de manera clara y se aseguro que entendiera todas mis opciones. Me senti realmente escuchada y valorada como cliente. STATE FARM, cuenta con un agente super especial. VIVIAN DIAZ hizo que el proceso de contratación fuera rápido y sencillo, me ayudo a encontrar la mejor cobertura adaptada a mi presupuesto. Su conocimiento y amabilidad hicieron que confiar en State Farm fuera una decision facil. La recomiendo ampliamente a cualquiera que este necesitando de un agente para su poliza. GRACIAS VIVIAN GRACIAS POR ESTAR AHI SIEMPRE DISPUESTA A AYUDAR PARA USTED 5 ESTRELLAS NO SON SUFICIENTES"
We responded:
" It sounds like you had a fantastic experience with Vivian Diaz! It's always great to hear about agents who go above and beyond to provide exceptional service and support. Your detailed feedback highlights her professionalism, attentiveness, and ability to communicate complex information clearly, which are all crucial qualities in an insurance agent. Your recommendation will surely help others who are looking for a reliable agent. Thank you for sharing your positive experience!"
Profile photo of Glenna Wiseman

Glenna Wiseman

December 3, 2024

5  out of  5
rating by Glenna Wiseman
"I have been with State Farm for 37 years. I so appreciate the recent action on my claim. I thank you for being proactive throughout the process. Thank you for being my insurance company. A special shout out to Ordalis and Carmen and Mindy Lyons."
Profile photo of stephen george

stephen george

September 16, 2024

5  out of  5
rating by stephen george
"30 years doing business with Jerry and his team. The best honest and complete service. Always working to save us money on insurance. When we have had a claim or question they are responsive and do all the work for us. Would highly recommend."
We responded:
"Stephen, thank you for the amazing review. We are glad to hear that you have had a great experience with our team. "
Profile photo of Elaine Maxwell

Elaine Maxwell

August 23, 2024

5  out of  5
rating by Elaine Maxwell
"What a wonderful company and office to be associated with. I have been a State Farm client for well over 40+ years. In every situation in which I needed to use them, it has always been a pleasant experience, friendly, reliable and informed staff. My current rep is Ms. Vivian Diaz, who has always been right on top of everything, offering suggestions, timely responses and so on, and on. I just can say enough good things about her, and State Farm. Thank you Ms. Vivian!"
We responded:
"Elaine, thank you so much for your kind review. We are grateful for your continued business. It is our pleasure to work with you. "
Profile photo of Chuck Hackett

Chuck Hackett

September 17, 2023

5  out of  5
rating by Chuck Hackett
"I had an out of the ordinary issue with insuring my granddaughter's car. Jerry himself called me back and gave us options we will follow up on this week. Thank you, Jerry."
Profile photo of Marielis E C

Marielis E C

August 11, 2023

4  out of  5
rating by Marielis E C
"Genial"
Profile photo of Scott Donna

Scott Donna

January 7, 2023

5  out of  5
rating by Scott Donna
"Carmen has always been awesome, whether with a claim, information or even just inquiries.."
Profile photo of Yeni massages

Yeni massages

December 30, 2022

5  out of  5
rating by Yeni massages
"Wonderful"
Profile photo of Elias Quintana

Elias Quintana

December 31, 2020

5  out of  5
rating by Elias Quintana
"Excellent Service the knowledge and the advice they give you that make you feel like family rated number one for me"
Profile photo of Brandy Wackerman

Brandy Wackerman

October 1, 2020

5  out of  5
rating by Brandy Wackerman
"Known Jerry most of my life he is very professional and very good at his job."
Profile photo of JohnC

JohnC

September 28, 2020

5  out of  5
rating by JohnC
"Always pleasant..no complaints."
Profile photo of Nooshin Wigby

Nooshin Wigby

June 14, 2020

5  out of  5
rating by Nooshin Wigby
"Carmen is so helpful! I've been with State Farm for almost 10 years and I've always been more than happy with the way they have treated me"
Profile photo of Danilo Reyes

Danilo Reyes

May 18, 2020

5  out of  5
rating by Danilo Reyes
"En cualquier momento están disponibles para sus consultas, los recomiendo 100%"
Profile photo of Danyelle MacEwan

Danyelle MacEwan

October 29, 2019

5  out of  5
rating by Danyelle MacEwan
"Everytime that I call I'm greeted with friendliness. All of my questions are answered."
Profile photo of Ina Gravely

Ina Gravely

September 2, 2018

5  out of  5
rating by Ina Gravely
"Jerry, Carmen and crew are always there to help you pick the best insurance for your specific requirements. They have never steered me wrong. A+"
Profile photo of Marcela quintana

Marcela quintana

June 1, 2017

5  out of  5
rating by Marcela quintana
"Me gusta mucho la ubicacion de su oficina, el servicio al cliente, muy bueno equipo de trabajo. Gracias por todos los servicios prestados por esta oficina. Siempre la mejor de las atenciones encuanto a seguros."
Profile photo of Hernan Andrade

Hernan Andrade

June 1, 2017

5  out of  5
rating by Hernan Andrade
"Wonderful people 😃😃😃 Best office to buy a car insurance"